Cancellation and Refund Policy for Globe Trekkers Tour Co., LLC
DBAs: Globe Trekkers Excursions, Wicked Wonders Tours, Magnolia Heritage Tours
Effective Date: February 19, 2024
At Globe Trekkers Tour Co., LLC, including our distinct travel experiences offered through Globe Trekkers Excursions, Wicked Wonders Tours, and Magnolia Heritage Tours, we are committed to providing our customers with extraordinary travel experiences. We recognize that plans can change, necessitating the need for a fair and transparent Cancellation and Refund Policy. This policy is applicable to all tours and services provided by our entities.
Cancellation by the Customer
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Cancellation Notice: Customers are required to cancel their tours no later than 48 hours before the scheduled start time. Cancellations can be executed online, via email, or by phone.
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Refund Eligibility: Customers adhering to the cancellation notice period will receive a full refund. Late cancellations, beyond this window, will not be eligible for a refund, except in cases of extenuating circumstances.
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Extenuating Circumstances: Situations such as pandemics, global catastrophes, or natural disasters will be considered on a case-by-case basis. Customers affected by such circumstances may qualify for a full refund upon request approval.
Cancellation by Globe Trekkers Tour Co., LLC
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Company Cancellations: We reserve the right to cancel tours due to unforeseen events such as extreme weather, staffing challenges, health emergencies, natural disasters, or force majeure.
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Refunds for Company Cancellations: Affected customers will receive a full refund in these instances.
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Refund Processing: Refunds will be processed within 5-7 business days, crediting back to the original payment method.
General Terms
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Modification of Bookings: Requests to modify bookings should be made as promptly as possible. We will strive to accommodate based on availability, although changes cannot be guaranteed.
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Travel Insurance: We highly recommend securing comprehensive travel insurance to cover unforeseen cancellations or alterations to your plans.
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Contact Information:
- Globe Trekkers Tour Co., LLC
- 30310 Saint John Dr, Lacombe, LA 70445
- Phone: (601)-689-0091
- Email: info@globe-trekkers.com
Changes to This Policy
Globe Trekkers Tour Co., LLC reserves the right to amend this Cancellation and Refund Policy at any time. Updates become effective immediately upon posting on our website. We encourage regular review of this policy to stay informed of any changes.
Thank you for choosing Globe Trekkers Tour Co., LLC for your travel adventures. We are eager to deliver an unparalleled experience that you will treasure for a lifetime.
This policy is crafted to ensure clarity and fairness for all parties involved, providing peace of mind as you plan your journey with us.